Who We Are

The Loren Sisters operates at thelorensisters.com. For privacy questions: support@thelorensisters.com.

Information We Collect

• Name, email, and shipping address when you place an order
• Payment information (processed securely — we never store card details)
• Device and browser information when you visit our site
• Order history and support communications

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To provide customer support
• To send marketing emails — only if you opt in
• To improve our website and product offering

Sharing Your Information

We do not sell your data. We share it only with trusted services that help us operate:

• Shopify — our e-commerce platform
• Shipping carriers — to deliver your orders
• Payment processors — to handle transactions securely
• Email marketing tools — only if you have opted in

Your Rights

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your data (subject to legal requirements)
• Opt out of marketing emails at any time via the unsubscribe link

To exercise any of these rights, email support@thelorensisters.com.

Cookies

We use cookies to keep your shopping cart working and understand how people use our site. You can disable cookies in your browser settings.

Changes to This Policy

We may update this policy from time to time. Last updated: April 2026.